Start with Why—Then Make It Theirs

Simon Sinek famously calls on us to “start with why.” But for strategy to truly stick, we also need to explain “why me?”

People commit when they see how their work matters—when the strategy doesn’t just make sense, but feels personal. That’s when execution takes off.

And behavioral science backs this up.

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Leadership, Communication, Motivation Kevin Ertell Leadership, Communication, Motivation Kevin Ertell

Ask, Listen, Lead—The Power of Humble Inquiry

You’re in a leadership meeting, reviewing a critical initiative. A team member brings up a challenge—something that’s slowing down execution.

They lay it out, expecting a conversation. But before the discussion unfolds, someone jumps in with a quick fix:

“Just bring in IT.”

“Sounds like a process issue—let’s put a template in place.”

I see the problem—just do X.”

And just like that, the conversation moves on.

The leader thinks they’ve helped. They’ve offered a solution, checked a box, and kept things moving. But in doing so, they may have shut down the deeper conversation that needed to happen.

Maybe the real issue wasn’t the process, but misalignment across teams. Maybe it wasn’t a tech problem, but an unclear priority. But now, we’ll never know—because the discussion ended before it even started.

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The Social Advantage

When it comes to motivating teams to execute a strategy, financial incentives like bonuses, commissions, and stock options often take center stage. While these rewards are effective, they don’t tell the full story. One of the most powerful, yet often overlooked, motivators in the workplace is social incentives. Recognition, accountability, and the need to belong frequently prove just as effective—if not more—than financial rewards in driving engagement and performance.

Monetary rewards alone rarely keep people motivated day in and day out. What truly drives many of us is a sense of purpose, recognition from our peers, and a personal connection to the work we do. Almost all of us want to feel like we’re part of something bigger and that our contributions matter. In fact, neuroscience shows that when we receive recognition, the brain’s reward centers light up in much the same way as when we receive financial compensation. This means social incentives are wired into us, deeply influencing our behavior at work.

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