Welcome to Musings—

A space where I cut through the noise and get to the heart of effective leadership and strategy execution. Here, I share hard-earned insights, practical frameworks, and candid reflections to help you navigate the complexities of leading teams and driving change. Each post is designed to be a quick, impactful read—something you can digest between meetings and apply immediately. Whether you're refining your leadership approach, tackling execution challenges, or seeking to foster a more cohesive team, you'll find valuable takeaways here.

Dive in, reflect, and let's grow together.

Strategy, Execution, Alignment, Commitment Kevin Ertell Strategy, Execution, Alignment, Commitment Kevin Ertell

Alignment is Overrated

I think alignment is overrated.

We talk a lot about “getting aligned” in the business world.  

But when we're talking about the future, like we are with strategy, it's almost impossible for everybody to completely agree on the future at a detailed level. The future is unknown. If we're being honest with ourselves, we can't be 100% sure.

So 100% alignment is a silly goal that's just going to set us up for failure.

What we really need is commitment. We need to get past asking, "Will this work?" and get started on asking, "How are we going to make this work?"

Read More

Best Buy’s Strategy Failed. Now Tell Me Why.

Let's play a game. Imagine Best Buy's just announced new strategy turns out to be an unmitigated disaster.

That's a premortem. You assume the strategy has already failed, pick a date, and work backward to figure out why. Companies regularly run postmortems after the fact, but it's a lot cheaper to find the flaw using the same mindset in advance than finding it eighteen months later after millions of dollars have been invested.

Read More
Strategy, Execution, Capacity Kevin Ertell Strategy, Execution, Capacity Kevin Ertell

Just Say No

Saying no is hard. It feels like a loss, and we hate losing. There's even a psychological term for it called loss aversion.

So we say yes, especially because in isolation, so many ideas sound great. But every yes steals time, budget, and attention from something else. You may not feel that trade right away. But you may feel it acutely months later when the thing you cared about most is still sitting there untouched because everything else ate first.

Read More
Strategy, Execution, Leadership Kevin Ertell Strategy, Execution, Leadership Kevin Ertell

The Conventional Business Wisdom Trap

There's an old saying that doing the same thing over and over and expecting a different result is the definition of insanity.

Research by Kaplan and Norton found that 90 percent of organizations fail to execute their strategies successfully. Harvard Business Review reports that 67 percent of well-formulated strategies fail due to poor execution. Most leaders have lived those numbers. And yet the approach to execution rarely changes.

Read More
Strategy, Execution, Coaching, Leadership, Culture Kevin Ertell Strategy, Execution, Coaching, Leadership, Culture Kevin Ertell

The Ivory Tower Trap

The strategy is set. The kickoff went really well. But a few months later, the leader has moved on to the next thing, and the team is left navigating execution largely on their own.

A leader's job doesn't end when the strategy is handed off. It shifts. The planning phase requires strategic thinking. The execution phase requires coaching, which is the active, ongoing work of keeping teams focused, motivated, and moving forward as reality unfolds.

Read More
Strategy, Execution, Coordination Kevin Ertell Strategy, Execution, Coordination Kevin Ertell

The Silo Trap

Every team has a plan. Everyone knows their deliverables. Yet still, three months into execution, important things are falling through the cracks, and it's genuinely unclear whose responsibility it is.

The structural reason is usually the same. Org charts are built around functions—marketing, operations, finance, product, sales. That structure creates clarity within each function. But what it doesn't create is clarity about how those functions work together when a strategy requires all of them moving in the same direction at the same time. And almost every meaningful strategy does.

Read More
Strategy, Execution, Communication Kevin Ertell Strategy, Execution, Communication Kevin Ertell

The Signal Fade Trap

The strategy launch went extremely well. The leadership team spent weeks refining the message, building the deck, and rehearsing the delivery. People applauded at the all-hands meeting, and there were good, thoughtful, and engaged questions. You walked out feeling the organization was primed and ready to go.

Then the day-to-day took over.

Two months later, you looked up and realized not much had changed.

Read More
Strategy, Execution, Capacity Kevin Ertell Strategy, Execution, Capacity Kevin Ertell

The Overcommitment Trap

"We're just going to have to build the plane while we're flying it."

If you've said that—or heard it said—with a straight face, you've probably been in the Overcommitment Trap. The phrase gets treated as a rallying cry, or more concerning, as a badge of honor. But think about what it actually means. Nobody on a real plane would find that reassuring. Neither does your team.

The Overcommitment Trap is what happens when a leadership team keeps adding new priorities without taking anything off the plate.

Read More
Strategy, Execution, Clarity, Communication Kevin Ertell Strategy, Execution, Clarity, Communication Kevin Ertell

The Complexity Trap

The villain is the assumption. Specifically, the assumption that because those in the room understood it, the organization would, too.

But the leadership team developed that understanding through extensive debates. They absorbed the context and internalized the shorthand. So when someone says "drive customer-centric innovation across our core verticals," they know exactly what it means. But that same phrase hits someone two levels down with no shared context, no backstory, and a to-do list already full of urgent work, and it means almost nothing. Or worse, it means something different to everyone who hears it.

Read More
Strategy, Execution, Leadership, Co-creation Kevin Ertell Strategy, Execution, Leadership, Co-creation Kevin Ertell

When You're Too Excited to See the Risk

The more something seems to benefit you, the less risky it seems overall. Your brain doesn't evaluate benefit and risk as separate questions, it bundles them together. So when you're genuinely excited about an idea, the risks get diminished in your brain. The reverse is also true. When you're skeptical of something, the benefits get harder to see.

Read More
Strategy, Execution, Clarity Kevin Ertell Strategy, Execution, Clarity Kevin Ertell

Strip It Down

All too often, strategies are filled with complicated business jargon that doesn't translate well to the general population of a business. I don't think people do that just to sound smart. I think they actually believe they're being more precise. Words like "leverage," "ecosystem," "holistic," and "stakeholder value" feel specific to the person who wrote them. The problem is the curse of knowledge—once you know what you mean, it's almost impossible to hear how it sounds to everyone else.

Read More
Strategy, Execution, Capacity, Leadership Kevin Ertell Strategy, Execution, Capacity, Leadership Kevin Ertell

The Battle of “Want” vs. “Should”

Want never goes away.

The people who actually follow through aren't more disciplined than the rest of us. They just planned for the moment when want would tempt them away from should. Everyone else assumed future-them would handle it. Future-them rarely does.

Every strategy is a essentially a list of shoulds. We should enter this new market. We should fix our customer experience. We should build this capability. And when the plan gets built, it looks completely achievable.

Read More
Coaching, Leadership, Strategy, Execution Kevin Ertell Coaching, Leadership, Strategy, Execution Kevin Ertell

The Case for Doing Nothing

I'm writing this from New Orleans JazzFest. One of my favorite places on earth.

Yesterday, between sets, I just sat. No phone. No podcast. No plan. Just the hum of the crowd thinning out and the distant sound of someone's soundcheck bleeding across the fairgrounds. And somewhere in that quiet, my brain did something it rarely gets to do anymore: it wandered.

Thoughts I hadn't made time for started surfacing. Nothing particularly urgent—just loose, unfinished ideas I'd been carrying around without realizing it. It felt like the mental equivalent of a good stretch.

Read More
Strategy, Execution, Leadership, Culture Kevin Ertell Strategy, Execution, Leadership, Culture Kevin Ertell

Fear Is the Default. Safety Has to Be Built.

Picture a leadership meeting that seems to be going well. You’re engaged, laying out the plan, asking questions. The team is nodding. Nobody pushes back. Everyone leaves aligned.

That much agreement is worth examining.

When a room full of capable people stops challenging ideas, stops flagging risks, stops asking hard questions, something is suppressing their instinct to do so. Usually it’s self-protection, not apathy.

Read More
Leadership, Decision-making, Guidelines Kevin Ertell Leadership, Decision-making, Guidelines Kevin Ertell

The Decisions You'll Never See

Your team made hundreds—maybe thousands—of decisions today without you. What to prioritize when two things are due at once. Whether to push back on a customer or accommodate. Which features to fix first. How much to spend before asking for approval. What "good enough" looks like on a deliverable you'll never see.

You weren't in the room for most of them. You never will be.

That's not a problem…unless those people don't have what they need to decide well.

Read More