The Curse of BAU

Every organization wrestles with the challenge of implementing new strategies while keeping the current business running. Teams are already fully engaged in their “day jobs”—what’s often referred to as business as usual (BAU) or run-the-business (RTB) work. This tension between sustaining current operations and pursuing strategic change is one of the most common pitfalls in execution.

While it’s essential to continue delivering results for the existing business, the truth is the status quo isn’t enough. If it were, we wouldn’t need a new strategy. Something isn’t working—whether it’s a current problem or an emerging challenge—and change is necessary. But change doesn’t magically happen in the margins of an already packed calendar. To succeed, we have to intentionally make room for it.

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Shake It Up—but Only If You’re All In: Lessons from the NFL

Imagine you and your competitors all enter a pact: share your biggest revenue streams, pool your marketing, and match payrolls dollar for dollar. Everyone sells the exact same product. You'd think your companies would perform similarly, right?

This is what the NFL tries to achieve—an even playing field, where teams share profits, keep payrolls capped, and have a level shot at success. Yet, what has actually happened? Some teams rise year after year, while others (like my beloved Cleveland Browns) consistently struggle. Why?

Is it just luck? Or are there deeper lessons here—lessons for any business trying to understand the true costs of change?

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